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Privacy Policy

SeeHearSpeakUp is committed to protecting the privacy of our website users. In this policy we set how we will deal with your personal details.

Any information collected and stored will be of the following kind:

  • Your visits and use of our website.
  • Information provided for the use of registering and/or subscribing to our website service.
  • Information provided for the business purposes, quotes, analysis etc.
  • Newsletters.

Website visits

We may collect information about your visits to our website such as IP address, location, browser type, referral source, length of visit and number of page views. This information may be used to improve our website's usability and for marketing purposes.

Cookies are used on this website. A cookie is a text file sent by a web server to a web browser and stored in the browser. The file is then sent back to the server each time the browser requests a page form the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer’s hard drive. The information we obtain from the cookie could be used to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Browsers usually will allow you to refuse cookies but this could have a negative impact on the usability of many websites.

Using your personal data

Personal data submitted on this website could be used for the purposes specified in this privacy policy or in any relevant parts of the website.

In addition to the uses already identified we may use your personal information to:

  • Improve your browsing experience by personalising the website.
  • Send information (other than marketing communications) which might be of interest to you by post or email.
  • Provide other companies with statistical information about our users; however, this information will not be used to identify an individual user.

Other Disclosures

In addition to disclosures already discussed we may need to disclose the following information:

  • Where a country’s legal system requires us to disclose your personal information.
  • In connection with any legal proceedings or prospective legal proceedings.
  • In order to establish, exercise or defend our legal rights. (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

In transferring of data we will comply with the relevant provisions of the Data Protection Act 1998.

Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Any personal information you provide is stored on secure servers which are subject to strict controls. All electronic transactions you make to or receive from us will be encrypted.

Live Chat

SeeHearSpeakUp live chat services are provided to support our service users and to answer general questions about our services from potential clients.

Live chat support staff will never ask you to disclose personal details or report whistleblowing events through live chat. Please do not share such information of this nature through live chat.

We may keep transcripts of your live chat for quality assurance purposes.

SeeHearSpeakUp does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information and advice provided via the service.

Policy Amendments

We may occasionally update this privacy policy by posting a new version on our website. It is in your interest to check this page regularly to ensure you are comfortable with any changes made.

Third party websites

Our website contains links to other websites. We are not responsible for the privacy policies of any third party websites.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

By using our site, you consent to our privacy policy.

Contact us

If you need any more information please contact SeeHearSpeakUp by emailing report@seehearspeakup.co.uk